Shipping policy
Processing Time
All orders are prepared in our Paris atelier.
Please allow 1–3 business days for order processing before shipment.
Shipping Times
• France: 2–4 business days
• Europe: 3–7 business days
• International: 5–10 business days
Shipping times may vary depending on destination and courier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size/weight of your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Customs & Duties
International customers are responsible for any customs fees, import taxes, or duties that may apply.
These are not included in our prices or shipping fees.
Lost or Damaged Packages
We are not responsible for packages lost or damaged during transit.
If this occurs, please contact the carrier directly.
Shipping Address
Please ensure all shipping information is correct.
We are not responsible for delayed or lost packages due to incomplete or incorrect addresses.
Pre-Orders
For pre-order items, the estimated delivery timeframe is indicated on each product page. Your order will ship once the piece is completed.